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Fanduel Casino » T&Cs

Terms and Conditions

Last Updated: 01 October 2024

PLEASE READ THIS AGREEMENT CAREFULLY. IT SETS FORTH THE LEGALLY BINDING TERMS AND CONDITIONS FOR YOUR PARTICIPATION ON FANDUEL SPORTSBOOK OR FANDUEL CASINO.

YOU MUST BE PHYSICALLY LOCATED IN THE PROVINCE OF ONTARIO TO PLAY ON FANDUEL SPORTSBOOK OR FANDUEL CASINO.

Welcome to FanDuel Sportsbook and FanDuel Casino! The FanDuel Sportsbook and FanDuel Casino Terms & Conditions (the “Terms”) govern any access to and use of the Services. Each unique contest or sport may have specific rules, which you should consult in order to understand the parameters and terms for those games. These are located in Part B – House Rules for FanDuel Sportsbook. You should read the Terms and Rules for the Services you choose to use. Reading this information will help you better understand how our Services operate and what rights and expectations you can have with respect to your use of our Services. Of course, if you have any questions, please contact us.

Index

• Part A – General Terms and Conditions
• Part B – Specific Terms and Conditions/House Rules for FanDuel Sportsbook
• Part C – Specific Terms and Conditions for FanDuel Casino
• Part D – Specific Terms and Conditions for FanDuel Casino Live Dealer
• Part E – Master Offer and Promotions Terms
• Part F – Privacy Policy

Part A – General Terms and Conditions

Table of Contents

1. Who We Are
2. These Terms & Conditions and Your Relationship with FanDuel Sportsbook and FanDuel Casino
3. Amending the Terms of Use or Services
4. Pre-Conditions to Opening an Account
5. Opening an Account and Representations
6. Account Security
7. Deposits & Withdrawals
8. Placing Bets
9. Suspicious Betting
10. Live Betting & Cash Out
11. Gaming
12. Betting Apps
13. Winnings, Payment & Consent to Paperless Delivery of Tax Documents
14. Errors & Suspected Errors
15. Cancellation of Deposits and the Services
16. Void Bets & Right of Set-Off
17. Fraud
18. Responsible Gambling
19. Inactive Accounts, Charges and Statements of Account Activity
20. Closure of Accounts
21. Software and Downloads, Location Services and SMS Service Alerts
22. Systems Failure & Hacking and Other Offences
23. User Generated Content
24. Your Personal Data
25. No Warranty
26. Liability
27. Indemnity
28. Intellectual Property Rights
29. General
30. Dispute Resolution and Applicable Law
31. Contact Us
32. Terms Applicable to Apple iOS

1. Who We Are

2. These T&C and Your Relationship with FanDuel Sportsbook and FanDuel Casino

1. By visiting the Websites or by registering or using the Services, you understand and agree to be, and are, bound by the following:

1. these Terms;

2. our Privacy Policy;

3. the House Rules; and

4. all such other of our terms and conditions, rules or policies as they relate to any applicable Services (e.g., rules for a particular Game (defined below)), promotions, bonuses, special offers or any other condition of your use of the Services from time to time and are deemed to have read and understood all of the above.

2. In addition, where you use any of the betting or gaming services referred to in this Clause 2.2 (“Additional Gaming Services”), you also agree to be bound by the terms and conditions associated with each of those services, including, but not limited to, the terms and conditions of third party service providers where indicated:

1. Sportsbook: Terms and Conditions/House Rules for FanDuel

2. Casino: Terms and Conditions for FanDuel Casino

3. Live Dealer: Terms and Conditions for FanDuel Casino Live Dealer

4. All of the terms and conditions, rules and policies referred to in Clauses 2.1 and 2.2 shall be collectively referred to as the “Terms”.

5. By clicking “Accept” or otherwise indicating your acceptance of these Terms, you accept and agree to be legally bound by these Terms. If you do not agree to accept and be bound by the Terms, please discontinue your use of the Services and the Websites and Betting Apps. It is important that you review these Terms regularly. We may impose limits on certain features, activities, offers, promotions or services and may restrict, suspend, terminate your access to the Services or your ability to participate in activities, offers, promotions or Services, in whole or in part, at any time and for any or no reason, with or without prior notice and without liability.

6. If you wish to confirm the version of the terms and conditions you accepted at the time of registration and receive a copy please contact us.

3. Amending the Terms of Use or Services

1. Subject to applicable law, FC reserves the right to amend the Terms at any time, as may be required for a number of reasons, including, without limitation, for commercial reasons, to comply with law or regulations, to comply with instructions, guidance or recommendations from a regulatory body, or for customer service reasons. Where we wish to make material changes to the Terms, you will be notified of material changes before they come into effect. Any such revision will be binding and effective from such date as is specified in such notice. If you wish to continue to use the Services, you will be required to click “Accept” or otherwise indicate your acceptance of any changes we make to these terms before you log in to use the Services. The date on which each relevant document comprising the then current Terms came into (or will come into) force will be as stated in the date contained at the top of the Terms and Conditions page. Please check these Terms frequently for updates.

2. FC may, in its absolute discretion, alter or amend or withdraw any betting or gaming from the Services or any part thereof, at any time, and may alter prices, features, specifications, capabilities, functions or other characteristics of the bets, Games or Services.

4. Pre-Conditions to Opening an Account

1. Excluded Persons. The following people are not permitted to access or use the Services (each an “Excluded Person”):

1. an individual under 19 years of age;
2. an individual that has advised FC that you are participating in the self-exclusion process, as described in Section 29;
3. an individual who is restricted from accessing the Services as a condition of a court order;
4. an officer, a member of the board of directors, or a partner of FC;
5. an executive or staff of a trade union who represent or negotiate on behalf of employees employed at FC;

7. employee of any person who maintains or repairs gaming equipment for FC; or
8. a resident of Afghanistan, Curacao, Cyprus, Ethiopia, Iran, North Korea, Iraq, Kuwait, Somalia, Syria, U.S.A, Yemen or any other jurisdiction where Your participation would be in conflict with any applicable law or any other rules, including but not limited to those laws relating to online gaming; or
9. an individual FC has a reason to believe is not permitted to access or use the Services under applicable law, as notified by FC.

You are not allowed to use the Services if you are an Excluded Person, and you must immediately cease any access to or participation in the Services if you are an Excluded Person. You fully understand that Excluded Persons are not eligible to receive any winnings, except for self-excluded individuals.

2. Underage gaming. PLEASE NOTE THAT ANYONE UNDER THE AGE OF 19 YEARS OLD FOUND TO BE USING THE SERVICES, AS WELL AS ANYONE WHO FACILITATES SOMEONE UNDER THE AGE OF 19 YEARS OLD USING THE SERVICES, MAY BE REPORTED TO LAW ENFORCEMENT .AND MAY BE SUBJECT TO OTHER LEGAL PENALTIES. FC takes its age-verification responsibilities very seriously. We carry out age-verification checks on all customers at the time of Account establishment. We may ask for information to verify your age and identity and can restrict or suspend your Account until your age is confirmed. By signing up for an Account (defined below), you consent to our confirmation of your age and identity.

3. Pre-Conditions. In order to register a FanDuel Sportsbook and FanDuel Casino Services player account (each an “Account”) with us, you hereby agree, represent and warrant that:

1. You are not an Excluded Person. You are at least 19 years of age. It is an offence for anyone under the age of 19 to open an Account or to gamble with FanDuel Sportsbook or FanDuel Casino. We reserve the right to request proof of age documentation from any applicant or customer at any time and to void any wagers made by or on behalf of minors;

2. You agree to provide accurate registration information when opening your Account. You further agree to inform us of any changes in such details;

3. You acknowledge that you are opening a non-transferrable Account with FanDuel Sportsbook or FanDuel Casino solely for your personal use. You acknowledge that you are an individual and you are acting own behalf, and you are not acting for or on behalf of anyone other than yourself (i.e. a third party);

4. You will not attempt to sell or otherwise transfer the benefit of your Account to any third party and nor will you acquire or attempt to acquire an Account which has been opened in the name of a third party;

5. You are entirely responsible for complying (and that you comply) with your own local, national, federal, provincial or other laws concerning betting and gaming prior to opening an Account, placing any bets, stakes or wagers (together “Bets”) or using the Services. In particular, if you are located outside of the Province of Ontario, you must not: (i) attempt to use the Services; or (ii) use your payment card or any other payment method to undertake betting or gaming with us;

6. You are legally capable of entering into binding contracts, including, without limitation, these Terms and each subsequent Bet (which shall be governed by these Terms);

7. You are not prohibited for any reason from betting with us or from using the Services; and

8. You are not currently subject to a self-exclusion from a FanDuel Sportsbook or a FanDuel Casino account and neither we nor any other operator has excluded you, from gambling.

4. No Use Outside of Ontario. You will not access or use the Services from any jurisdiction other than the Province of Ontario. FC may detect and monitor your location to ensure that you are playing from the Province of Ontario, including, without limitation, while you attempt to place Bets and at any other reasonable intervals determined by FC. The availability of our Services does not constitute an offer, solicitation or invitation by us for the use of our Services outside of the Province of Ontario. FC shall not be liable for any breach of any local, national, federal, provincial or other laws that may occur as a result of your using the Services.

5. Prohibited FanDuel Sportsbook Participants. Any individual whose participation may undermine the integrity of the wagering or the sports event or for other good cause shall not be permitted to wager on any event governed by the league or sports governing body with which they are affiliated. Without limiting the generality of the foregoing, you will not engage in any of the following prohibited activities in connection with the Services: (i) betting on any event overseen by the relevant sport or event governing body if you are an individual with access to non-public or exclusive information related to the event or an individual who may impact the outcome of the event or bet type; (ii) betting on events overseen by the relevant sport or event governing body if you are an athlete, coach, manager, owner, and anyone with sufficient authority to influence the outcome of the event; (iii) betting on any event overseen by any sports governing body, or any event in which a member team of that sport or event governing body participates, if you are an owner of the sports governing body or member team; or (iv) compiling betting odds for any event or competition in which you are involved in.

6. Violation of Clause 4. In the event that you are found to have breached any of the terms in Clauses 4.1, 4.2, 4.3, 4.4 or 4.5:

1. We may cancel any Bet you may have placed;

2. We shall not be obliged to pay any winnings which might otherwise have been payable in respect of any bet you placed; and

5. Opening an Account

1. In consideration of our accepting your application to establish an Account, you represent (and acknowledge that we may rely on these representations) as follows:

1. You have read and agree to abide by all of these Terms;
2. You are not an Excluded Person;
3. You are of sound mind and capable of taking responsibility for your own actions and that you can enter into a legally binding agreement with us;
4. You agree to provide authentic, valid, and current Account opening information.
5. You will not allow any other person to access or use your Account with FanDuel Sportsbook or FanDuelCasino;
6. You will refrain from wagering on the FanDuel Sportsbook and the FanDuel Casino unless you are physically present in the Province of Ontario;

2. It is the responsibility of each customer to ensure that all personal details are current and up-to-date, as failure to do so may result in bets or payments being declined or payments being issued incorrectly. Failure to update personal details by January 15th may result in tax forms being delivered to the wrong address. You can update your personal details via the Website, by chat, by telephone, or the Betting Apps.

3. One (1) Account is permitted per customer. FC reserves the right to close down any duplicate Accounts and to cancel any bets on duplicate Accounts. FC also reserves the right to suspend or close any Account and cancel any associated bets where the Account holder and the owner of the funding instrument are not the same.

4. Employees of the FanDuel Sportsbook Group may not open an Account or register on the Websites for any of the Services, whether in their own name or on behalf of a fellow employee, friend, relative or anyone else.

5. It is prohibited for players, deliberately or otherwise, to transfer money from one (1) Account to another for any reason.

6. In consideration of our allowing you to register for an Account, you represent (and acknowledge that we will rely on these representations) as follows:

1. You are solely responsible for recording, reporting, paying, and accounting for any tax that may be payable on any winnings or other taxable income received from BIU to any relevant governmental or taxation authority and retaining all transactional and other information that may be necessary to substantiate these taxes;
2. You are solely responsible for recording, reporting, paying, and accounting for any tax that may be payable on any winnings to any relevant governmental or taxation authority (if any);
3. You are solely responsible for the acquisition, supply and maintenance of all of the computer equipment, and telecommunications networks, and Internet access services, and of all other consents and permissions that you need to use in order to access our Services;
4. You fully understand the methods, rules, and procedures of the games and sports wagers, and, where and when appropriate, will seek advice or help when using our Services;
5. You will place all wagers on games and sports events through the various user interfaces provided on our Websites and you will not wager through other means, including, without limitation, a robot player, programs or software designed to automatically place bets within certain parameters or otherwise to automatically participate in game play or any other equivalent mechanism (a “bot”). The use of bots is not permitted on any games or sports events on any part of the Websites;
6. You will not choose a nickname or alias that is defamatory, offensive, pornographic or in any way intended to impersonate a real person or brand. FC reserves the right to amend your nickname or alias in its absolute discretion if it believes you have breached this representation;
7. You will not make offensive comments, use offensive or pornographic material or make potentially defamatory or inflammatory remarks in relation to any ‘chat’ or ‘forum’ facilities we provide and you accept that any postings made by you can be passed on to the relevant authorities should we deem this appropriate;
8. You will not disguise or interfere in any way with the internet protocol (“IP address”) of the computer or other Device (defined below) you are using to access the Services or otherwise take steps to prevent us from correctly identifying the actual IP address of the Device you are using while accessing the Services; and
9. You accept and agree to abide by the rules of the games and sports wagers as set out on the Services, and any rules and terms for any promotions or loyalty programs in which you participate as set out on the Services from time to time.
7. You will only be able to place a Bet through the Services after you have opened an Account, your identity has been verified, and you have deposited sufficient funds in your Account. Before participating in any game play, you will also be required to affirm that you are fit to play.

8. You will be required to complete a player attestation in order for us to determine the presence of a PEP/HIO using the Services. You must inform FC if you are a politically exposed person in Canada (“domestic PEP”), a politically exposed person outside of Canada (“foreign PEP”), a head of an international organization (“HIO”, together with domestic and foreign PEPs, “PEP/HIO”), or the family member or close associate of a PEP or HIO (a “PEP/HIO Related Person”) at the time you register and open your Account. You must immediately notify FC if your PEP/HIO or PEP/HIO Related Person status changes at any time while your Account is open. For the purposes of this Section:

1. A foreign PEP includes the individuals who hold the following offices or positions in or on behalf of a foreign state:

· Head of state or head of government;
· Member of the executive council of government or member of a legislature;
· Deputy minister or equivalent rank;
· Ambassador, attaché or counsellor of an ambassador;
· Military officer with a rank of general or above;
· President of a state-owned company or a state-owned bank;
· Head of a government agency;
· Judge of a supreme court, constitutional court, or other court of last resort; or
· Leader or president of a political party represented in a legislature.

2. A domestic PEP is a person who currently holds, or has held within the last five years, the following positions in or on behalf of the Canadian federal government, a Canadian provincial (or territorial) government, or a Canadian municipal government:

· Governor General, lieutenant governor or head of government;
· Member of the Senate or House of Commons or member of a legislature;
· Deputy minister or equivalent rank;
· Ambassador, or attaché or counsellor of an ambassador;
· Military officer with a rank of general or above;
· President of a corporation that is wholly owned directly by Her Majesty in right of Canada or a province;
· Head of a government agency;
· Judge of an appellate court in a province, the Federal Court of Appeal or the Supreme Court of Canada;
· Leader or president of a political party represented in a legislature; or
· Mayor.

3. A HIO is a person who is (or was within the past five years) the primary person who leads an international organization, and the international organization that they are or were the head of is either:

· An international organization established by the governments of states; or
· An institution established by an international organization.

4. A family member of a PEP or HIO includes:

· Their spouse or common-law partner, or ex-spouse or former common-law partner;
· Their biological or adoptive child(ren);
· Their mother(s) or father(s);
· The mother(s) or father(s) of their spouse or common-law partner (mother-in-law or father-in-law); or
· Their siblings.
5. A close associate of a PEP or HIO includes persons who:

· Are business partners of, or who beneficially own or control a business with a PEP or HIO;
· Are in a romantic relationship with a PEP or HIO;
· Are involved in financial transactions with a PEP or HIO;
· Serve as a member of the same board as a PEP or HIO;
· Carry out charitable works closely with a PEP or HIO; or
· Are listed as joint on a policy where one of the holders may be a PEP or HIO.

6. Account Security

1. FC will take reasonable steps to prevent unauthorized access to your Account information. You are responsible for maintaining the security and confidentiality of your Account. In particular, you agree to keep your username and password strictly confidential. You are responsible for any misuse of your password. Provided that we have been correctly supplied with the Account information requested, we are entitled to assume that offers and payments are made by you. You should change your password on a regular basis and never disclose it to any third party. You undertake to protect your username and password in the same way that you would in respect of your bank cards. Any failure to do so shall be at your sole risk and expense. If a third party accesses your Account, you are solely responsible for that third party’s actions, whether or not that third party’s access was authorized by you, and you hereby indemnify FC and hold FC harmless against all costs, claims, expenses, and damages howsoever arising in connection with the use of or access to your Account by any third party. You will not attempt to sell or otherwise transfer the benefit of your Account to any third party, nor will you acquire or attempt to acquire an Account which has been opened in the name of a third party. Subject to the foregoing, FC will not be liable for any loss that you may incur as a result of misuse of usernames or passwords or from any unauthorized use of your Account, whether fraudulent or otherwise. You agree to indemnify us and hold us harmless against any costs, claims, damages and expenses arising in connection with the use of, or access to, your Account by any third party as a result of your negligence, breach of these Terms, fraud, dishonesty or criminal activities.

2. Please contact us as soon as is possible if you have lost or forgotten your Account details. You agree to inform us as soon as is possible (by telephone, where possible) if you believe that your Account information is being misused by a third party so that we may suspend your Account to prevent further abuse.

3. To retrieve a forgotten password, you can click on the “Forgot Password” link on the login page. When you click on the link, you will be asked to insert your email address. You will be emailed a link that will direct you to a change password page. Upon changing the password, you will be directly logged in.

4. You have the option of enabling strong authentication on the Patron Protection Page. When you enable strong authentication, upon login, you will be prompted to answer two security questions in addition to being prompted to enter your password. The Player Protection Page provides account security tools and information, such as a description of what strong authentication is and how a player may enable it. The Player Protection Page describes tools users can employ to limit play and also the process to self-exclude.

5. We recommend that you disable any automatic password memory in your browser prior to using the Services. This will help to limit the risk to you of unauthorised use of your Account.

6. You are responsible for configuring your client terminal’s auto-lock feature to protect the client terminal from unauthorized use.

7. FC reserves the right to refuse to register you as an Account holder, either with or without cause. FC reserves the right to suspend or terminate your Account at any time, either with or without cause, upon notice (we will use our reasonable efforts to give such notice to you either before or after suspending or terminating your Account). Following termination or suspension of your Account, we will, in the normal course of events, comply with any valid contractual obligations made in accordance with these Terms.

8. The FanDuel Sportsbook Group and any third parties it contracts with in relation to the provision of the Services will hold, use, and share information with respect to your identity, including, but not limited to, your name, address and payment details, in accordance with our Privacy Policy. We rely on this information in entering into these Terms with you. As set out in more detail in Section 27, you agree to indemnify us and hold us harmless against any costs, claims, damages and expenses arising in connection with any falsehood or inaccuracy contained in the information you provide to us.

7. Deposits & Withdrawals

1. Deposits. To play games for money on the Services or to make bets on the Services, you need to deposit funds in your Account. Funds deposited via a payment provider may take a few days to clear before they appear in this Account, during which time they will be held in the account of the relevant payment provider. The funds in your Account are held to satisfy any payment obligations you may incur as a result of playing the games on the Services, making sports wagers on the Services, or using any of the other products or services supplied by FC. Please note that interest is not payable on the funds held in your Account. In connection with making a deposit, you represent that:

1. All money that you deposit in your Account originates from a payment source of which you are the legal owner;

2. All money that you deposit in your Account is free from and unconnected to any illegality and, in particular, does not originate from any illegal activity or source; and

3. All payments made into your Account are authorized and you will not attempt to reverse a payment made into your Account or take any action which will cause such a payment to be reversed by a third party in order to avoid any legitimate liability.

All deposits into your Account are subject to appropriate verifications and authorizations to ensure that they are appropriately authorized by a financial services provider.

You may only use the Services you have sufficient funds to place a Bet through your Account. FC will not extend or grant any credit or lend any money to you or refer you to any credit providers in order to place Bet or use the Services. If your Account has a negative funds balance, your Account will be suspended. No transaction will be permitted until the negative funds balance is eliminated and no Bet will be accepted by FC that could result in a negative funds balance.

Credit Card Chargeback Fees. Each credit card chargeback transaction that you initiate will be assessed a $5.00 fee, applicable against any available cash balance in your Account at the time such fee is assessed. Any credit card chargeback that you initiate requiring pre-arbitration proceedings will further be assessed a $500.00 fee, applicable against any available cash balance in your Account at the time such fee is assessed.

2. Withdrawals. We have a number of controls and checks that take place before any withdrawal request is processed. These checks are part of our ongoing commitment to maintaining the security of our customers’ funds. We will use commercially reasonable efforts to process your withdrawal request within 5 working days, subject to appropriate authorizations and verifications. We will credit funds to you using the same method used to deposit funds in your Account, whenever this is possible. If the original method used is not available, we will ask you to provide information regarding a second account, along with documentation evidencing that you are the legal holder of the account. The availability of withdrawn funds is subject to standard banking restrictions.

In connection with making a withdrawal, you represent that:

  1. All money that you withdraw from your Account is transmitted to a payment source of which you are the legal owner;
  2. All money that you withdraw from your Account is free from and unconnected to any illegality and, in particular, does not originate from any illegal activity or source; and
  3. All withdrawals from your Account are authorized and you will not attempt to take any action which will cause such a withdrawal to be reversed by a third party in order to avoid any legitimate liability.

8. Placing Bets

1. Customers can only Bet up to the amount held within their Account or allowed by their bank when customers must fund their Account first or the limit as set out in the House Rules, whichever is the lesser. The minimum and maximum bet per selection is determined exclusively by FC and is detailed on screen.

2. FC reserves the right to accept or decline the whole or part of any proposed Bet.

3. We will inform you whether a Bet you have placed has or has not been accepted. Each Bet will be given an individual number as confirmation of the Bet. Bets will be valid (subject to meeting the criteria for placing a bet laid down in the Terms) if accepted by the FanDuel Sportsbook Bet Server, whether or not the customer receives the bet code. We are not liable for the settlement of any Bets where we have not issued a bet code or other written confirmation of acceptance of the Bet or where we are unable to display that Bet in the ‘My Account’ pages of the Services. It is the customer’s responsibility to ensure that all of the details of their Bets are correct. Once a Bet has been confirmed by FanDuel Sportsbook, that Bet cannot be cancelled by the customer, unless the Bet was received after the determination of game outcome associated with the wager. In this case, the Bet will be voided and returned to you. If you have any concern as to whether your Bet has been accepted, please log in and go to the ‘My Account’ pages of the Services where details of all live Bets entered into by you will be displayed.

4. You must exercise your own judgement in placing a Bet. We will not provide you with any advice relating to a Bet, and you hereby confirm that you have not relied on the advice of any FC employee relating to any Bet.

5. You agree to pay us for all Bets that are placed with us using your Account.

6. Bets must be made via the Website or via the Betting Apps.

7. Please familiarize yourself with betting and gaming terminology and how the various bets and games are operated. If you have any questions relating to the foregoing, please contact us. We will provide you with sufficient information to make informed decisions about betting or wagering based on chances of winning, the way the game is played, and how prizes and payouts are made. FC cannot accept any responsibility if you place a Bet in circumstances where you do not fully understand any of the terms involved or how the Bet or game is operated.

8. We will provide you with access to information regarding available sport and event Bets before you place a Bet, including, without limitation, information relating to the odds, payouts, and prices for the Bet. On occasion the prices available across the various Services may not be the same – for example, a price on the FanDuel Sportsbook Website may not be the same as those prices available on other Services. FC accepts no liability for the fact that a customer could have obtained a different price through some other medium.

9. Guaranteed prices and other special offers or promotions are available at the discretion of FC and can be restricted on an individual Account basis at any time.

10. FC is not responsible for any taxes that may be payable by you whether on any Bets, on any winnings or otherwise.

11. With the exception of “Live Betting” events (see Section 10 below for Live Betting rules), Bets are accepted up to the off-time of the event or a pre-determined time, whichever is earlier. However, FanDuel Sportsbook may allow a grace period for some sporting events during which bets will be accepted but we reserve the right to void any or all Bets should we think there has been a significant development in the event prior to placement or purported placement. FanDuel Sportsbook reserves the right to void any Bet if accepted in error after the betting has closed or where the event was resolved or at a stage where the customer could have an indication of the outcome. In such circumstances, we will normally return your stake.

12. FanDuel Sportsbook reserves the right to void any or all Bets made by, any group of people acting in conjunction with each other, or any individual acting alone, in an attempt to defraud FanDuel Sportsbook.

13. Not all participants are quoted in every event. However, a price is available for almost all entries or outcomes in any event. If you wish to bet on an unnamed selection, please contact one of our Customer Support agents and we will try to add this selection to the market.

14. FC may, at its sole discretion and without any requirement to give reasons, exclude any customer from the Services generally or from receiving selected promotions (e.g., guaranteed best price; bonuses; free bets; enhanced prices; and money-back specials) and any other promotions and offers introduced by us from time to time.

15. In the event of there being a dispute over the time at which a Bet was placed or whether a Bet has been placed, then the time at which it was recorded on the transactional log will govern settlement. If an attempted Bet was not recorded on the transactional log, no Bet shall be deemed to have been placed. You should check your Account balance each time you visit the Services.

16. It is a condition of our acceptance of Bets from you, and by offering to place a Bet with us you represent and warrant, that:

1. You are not prohibited from entering into the Bet by any term of your contract of employment, these Terms or any rule of a sport governing body or other professional body of which you are a member, which applies to you;

2. Where the Bet is placed on the outcome of a competition or other event or process or on the likelihood of anything occurring or not occurring (“the event”), you do not know the outcome of the event;

3. You are not misusing Inside Information (as defined in Section 8.22) to place a Bet; and

4. Placing your Bet will not cause you to be in violation of Section 4.5 above.

17. In the event of any representation made by you in Section 8.17 proving to be false, FC reserves the right to void bets, suspend your Account, and we shall not be obliged to pay any winnings which might otherwise have been payable in respect of the Bet.

18. In the event of a warning being received by FanDuel Sportsbook in relation to suspicious or irregular betting patterns and possible instances of event manipulation FanDuel Sportsbook reserves the right, in its absolute discretion, to:

1. Suspend or cancel its offering on any event or series of events in any of its markets; and

2. Delay or withhold payment on any event or series of events until the integrity of such event or series of events has been confirmed:

I. by the relevant sports federation or governing body (where applicable); or

II. by FanDuel Sportsbook using its reasonable discretion.

If we decide to suspend or cancel any event or series of events due to suspicious or irregular betting patterns or event manipulation, our decision to do so will be fair, reasonable, and made in good faith.

19. Further, in the case of active event manipulation being confirmed as having taken place on any event or series of events (by the appropriate sports governing bodies or by any other means), FanDuel Sportsbook reserves the right, in its absolute discretion, to suspend or cancel any Bets placed on such events, either by any individual identified as having misused Inside Information (defined in Section 8.22) or by any other individual who in the reasonable opinion of FanDuel Sportsbook is connected to, acting in conjunction with, or in any way involved with such individual or the event manipulation.

20. We reserve the right to refuse or limit any Bets or bonuses (for example by setting minimum and maximum amounts which will be set out in the Sportsbook Rules, or by setting wagering requirements), or change such limits, at our sole discretion for any reason whatsoever without any obligation to provide you with notice, except as otherwise required under these Terms.

21. “Inside Information” means any information which has not been made public and, if it were made public, would be likely to have a material effect on the relevant market relating to the event.

Suspension or termination

22. Without restricting our ability to rely on other remedies that may be available to us, we may suspend or terminate your Account or cancel any Bets placed by you at our absolute discretion if:

1. We become aware or suspect that you:

I. Are engaging in illegal or fraudulent activity while using our Services;

II. Are breaching any term of these Terms, including, without limitation, the House Rules;

III. Are taking unfair advantage over us or any other player or are otherwise acting in an unfair manner (for example, by exploiting a fault, loophole or error in our software, by collusion or by any other means); or

IV. May be having difficulties obtaining credit, have become bankrupt, may not be gaming responsibly or that you may have self-excluded; or

23. If you have a question relating to your Account, it is your responsibility to notify FC at the earliest opportunity, providing as much information as FC may require.

24. Following termination or suspension of your Account, we will, in the normal course of business, return any funds in your Account to you. Please contact Customer Serviceto request any funds held in suspended or closed accounts along with applicable tax forms and transactional records associated with the account. However, we reserve the right to withhold the funds in your Account from you pending the determination of any investigation (including, without limitation, any relevant external investigation) where:

1. We suspect you have acted in breach of these Terms or any other agreement relevant to your activities on our site, including, without limitation, where we suspect the Account has been linked with fraudulent or ‘suspicious betting’ activity (explained in Section 9); or

2. We have to withhold the funds in your Account by law or to comply with any advice, request or instruction from any governmental, regulatory or enforcement authority.

25. If an internal or external investigation reasonably demonstrates that you have acted in breach of these Terms, any other agreement relevant to your activities on the Websites or Betting Apps, or that your Account has been linked with fraudulent or ‘suspicious betting’ activity, we reserve the right to seize some or all of the funds in your Account if instructed by a governmental, regulatory or enforcement authority.The disposition of any funds obtained by us in this manner will be at our sole and absolute discretion or in accordance with any advice, request, or instruction from any governmental, regulatory or law enforcement authority. We will provide you with the reasons for any adjustments that we make to your Account balance.

26. For the avoidance of doubt, at no point during any such suspension or termination period will interest accrue to you on any funds in your Account.

27. Your Rights to Set Daily Limits and Exclude Yourself. You have the right at any time to set daily limits for your gaming activity or to exclude yourself from playing games or placing sports wagers on the Services. Details of how to set daily limits or to exclude yourself can be found on the Ontario Patron Protection page on the Services as applicable. Should you choose to exclude yourself, you will be opted out of all bonuses in accordance with the applicable bonus terms & conditions. Upon your request, we will return the balance of any funds in your Account to you in accordance with Section 7.2 above.

28. Your Right to Suspend Your Account for a Period of Time Chosen by You. You have the right at any time to suspend your Account for a period of no less than seventy-two (72) hours. Details of how to suspend your Account can be found on the Ontario Patron Protection page on the Services.

9. Suspicious Betting

1. For the purpose of this Section 9, “suspicious betting” shall refer to where we have reasonable grounds to believe that a Bet or a number of Bets have been placed under suspicious circumstances, a player is acting unfairly towards another player, or where there has been cheating, collusion or a betting pattern that deviates, including, without limitation, statistically, from the activity otherwise exhibited by patrons and reasonably expected by us or independent integrity monitor that may indicate potential suspicious activity in the betting or the underlying sport or other event. Suspicious betting shall include, but not be limited to:

1. Where there is an inordinate frequency or highly unusual pattern of Bets (by comparison with betting norms) placed on the same selection(s) in a short space of time, including, without limitation, the size of a Bet or increased Betting volume on a particular event or wager type;

2. Where there is an inordinate frequency or highly unusual pattern of Bets placed on the same selection(s) and where the theoretical probability of said selection(s) winning at the time of Bet(s) placement, based on the odds offered on the selection(s) at the time of bet placement, is largely inconsistent with the theoretical probability of the same selection(s) winning calculated using their starting prices;

3. Where the integrity of an event (or events) has been called into question, including, for example, but not limited to where one (or more) of the participants in an event displays exceptional form which we reasonably believe was known to you or someone connected to you at the time of bet placement but was concealed from the public generally in order to gain an unfair advantage in any bets placed on that event (or those events);

4. Where we have reasonable grounds to suspect that a Bet or a string of connected Bets were placed robotically, by automated means, or otherwise than through the Account holder placing each Bet manually via their Account, including, without limitation, through a bot;

5. Where we reasonably believe that you have used unfair external factors or influences connected with the event(s) the subject of any Bet(s);

6. Where we reasonably suspect that you have opened duplicate Accounts or where we reasonably suspect that second or subsequent Accounts are under common control with your Account with a view to concealing the true worth, nature or pattern of Bets placed by you or on your behalf, even if second or subsequent Accounts are opened under different names;

7. Where we otherwise believe, acting reasonably, that you are acting in concert with others or that you are acting other than on your own behalf; or

8. Where we reasonably believe that bets have been placed from a location or Device other than the location or Device which you claim to have used to place a Bet.

2. In the case of any of the activities contemplated by Section 9.1, and without restricting our ability to rely on other remedies that may be available to us, we may, acting reasonably, and depending on the circumstances:

1. Request such further information from you as may reasonably be required by us to investigate whether the Bet or Bets constitute suspicious betting for the purpose of Section 9.1;

2. Suspend or withhold payment of any amounts (or any parts thereof) pending the receipt by us of satisfactory evidence from you in order for us to determine (acting reasonably) that a bet does not constitute a suspicious Bet as such term is referred to in Section 9.1. For example, but without limitation, where we suspect that a Bet or a string of connected Bets may have been placed robotically or by automated means, we may require you to provide reasonable evidence that each Bet was placed manually by you via your Account. You further acknowledge and accept that we reserve the right, at our sole discretion, to collect and process any information in connection with your betting patterns, personal data, depositing of funds and any other related information and inquiries that will help us to investigate any suspected breach of these Terms;

3. Suspend or withhold payment of any amounts (or any parts thereof), usually for no longer than thirty (30) days but where relevant for such longer period of time as may reasonably be required (for example, pending any investigations by FC, any sports governing body, a gambling regulator, a law enforcement authority or any other third party);

4. Void a Bet or a string of connected Bets (including, without limitation, for example multiples) prior to the event. Where possible, we shall communicate to you in advance that the Bet(s) has (or have) been voided prior to the (first) event the subject of the Bet(s);

5. Calculate any winnings based on the starting price of the event(s) the subject of the Bet(s). Where possible, we shall communicate to you in advance that any Bet(s) will be settled at the starting price; or

6. Where there is an inordinate frequency or unusual pattern of Bets placed on the same selection(s) in a short space of time and where we have reasonable grounds to suspect that the Bets are connected Bets, limit the payment of winnings in respect of those Bets (and where necessary with such limitation applied across multiple accounts) to the maximum payout for individual Bets on any particular market or markets as set out in the House Rules.

3. You must report any suspicious betting to [email protected].

4. Where we have reasonable grounds to believe that you or another player have participated in, or have been connected with, any type of suspicious betting, we shall use our reasonable efforts to investigate such matter, including, but not limited to, through the use of various collusion, suspicious betting, fraud and cheating detection practices which are used in the gambling industry.

5. We reserve the right to terminate an Account if we reasonably suspect any of the activities described in Section 9.1 in connection with that Account.

6. Where a Bet is deemed to be, or is declared, void by us prior to an event, any sum deducted from your Account with respect to that Bet shall be credited to your Account.

7. We reserve the right to seek to recover from you any losses we suffer that are directly or indirectly connected to any of the activities contemplated in Section 9.1. This right is without prejudice to any other rights (including, without limitation, common law rights) that we may have against you, whether under these Terms or otherwise.

8. We will not be liable under any circumstances whatsoever for any loss you or any other person may incur as a result of the collusive or other behavior in breach of this Section 9. Further, we reserve the right, but shall not be obliged, to take any other actions in the case of any of the activities contemplated in Section 9.

9. In exercising any of our rights under this Section 9, we shall ensure that we exercise such rights in a manner which is fair, reasonable, and in good faith to you and to our customers generally. If you have any comments or questions in respect of this Section 9, please do not hesitate to contact Customer Service.

10. If requested by you, we will provide you with information about our policies and procedures to deter, prevent and detect suspicious betting, including, without limitation, the suspension or disabling or accounts and any recovery of funds.

10. Live Betting & Cash Out

1. Live Betting (or In-Play Betting) means betting that takes place while an event is in progress. In addition to the rest of these Terms, the following rules apply to Live Betting:

1. We reserve the right to void any part of any, or all, Bets on any Live Betting event that is not completed (i.e., abandoned, postponed);

2. Where a blatant or palpable error is made in offers made, prices offered or bets accepted or in the in transmission of any event on which we have purported to offer Live Betting, Bets may be settled at the correct price at the time at which the Bet was placed, as determined by FanDuel Sportsbook. If the odds, payout odds or prices of a Bet change prior to our confirmation the Bet, you will have the option of confirming or withdrawing and receiving a refund of the Bet, unless you have enabled the automatic acceptance of changes in Bets; or

3. Where we have reasonable grounds to believe that a Bet is placed after the outcome of an event is known, we reserve the right to void the Bet.

2. We will make available up to date information relating to each Live Betting event, including, without limitation, odds, payouts, and prices for the Bet. However, please note that in the case of Live Betting, you may not at any time be able to see or otherwise be provided with the most up-to-date information in relation to the relevant event, including for example (but without limitation), through delayed coverage, a slow connection or equipment, or other system flaws, faults, errors or service interruption. FanDuel Sportsbook shall not be liable for any delay in relaying up-to-date information.

3. In addition to the rest of these terms relating to Live Betting (which apply equally to our Cash Out functionality), the rules relating to the Cash Out feature are further described here. Please note in particular that for a variety of reasons (including for example technical issues, human error, suspicions of fraud or other improprieties or other issues outside of our control), FanDuel Sportsbook cannot guarantee the availability at all times of the Cash Out functionality, even where the functionality has been advertised in connection with a particular event. Please be aware and accept, therefore, that unless Cash Out is available and successfully exercised in connection with a particular Bet, your initial Bet will, unless otherwise provided in accordance with these Terms, stand as originally placed.

11. Gaming

1. Certain games involve peer-to-peer events via the Services where you will be playing against other customers. Please note that we cannot control certain actions of those customers, who may be for example undertaking fraudulent activities such as colluding with other third parties or using unfair external factors or influences. If you suspect a third party is colluding, cheating or undertaking a fraudulent activity, you must let us know as soon as possible. We will take reasonable steps to prevent and investigate such unacceptable behavior. However, we will not be liable for any loss or damage which you may incur as a result of such third party collusion, fraud, cheating or otherwise illegal activity.

12. Betting Apps

1. In addition to the rest of these Terms, and all other terms and conditions that apply (such as rules relating to bonuses or particular games or functionalities or any other terms relating to any other Betting App), the following terms and conditions apply to the Betting Apps.

2. You accept that using the Betting Apps outside of a WiFi network may result in data charges from your mobile network provider. FC will not be responsible for any data charges incurred as a result of your using the Betting Apps.

3. If you suffer a disconnection or exit the application for any reason during a game where a further player action is required, then this game will be resumed from this point when you log back in to the application and launch the relevant game. If you have a winning hand(s)/game and are disconnected prior to being able to ‘gamble’ on a video, poker or slot game, your winnings will be credited to your Account and you will not have the option to gamble when you reconnect. If no further decisions or action are required in an individual game following disconnection/exit, for example after the wheel spin has commenced in a roulette game, then the game will be settled and the result displayed in your Account history.

4. Game rules for individual games can be found within the Betting Apps and on the applicable Website.

13. Winnings and Payment

1. Within a reasonable period of time after the outcome of a game you participate in is determined or, where applicable, we have confirmed the relevant result of an event and settled the markets, all cleared winnings will be credited to the customer’s Account. Please see Section 7.2 for details on withdrawal methods.

2. Results will be as published and confirmed by the relevant governing body or as otherwise generally accepted.

3. The maximum payout to any one (1) customer in any twenty-four (24) hour period regardless of size of stake or number of Bets are as set out in the House Rules or as specified on the Bet Receipt, whichever is the lesser sum.

4. It is strictly the duty of the customer to stay within the limits set out in the House Rules and FanDuel Sportsbook will not under any circumstances pay any amounts in excess of those limits to a customer for any purported winnings exceeding these limits.

5. If requested by you, will share our data sources that determine the outcome of the Bet to You. Any questions relating to a Bet must be raised no later than six months after the last event in the Bet has been settled. We cannot guarantee that we will be able to respond to your question if it is not raised within this time.

6. With your consent, we may use your username or first name or initials and province and any winnings you may have had for advertising or promotional purposes without additional compensation.

14. Errors & Suspected Errors

1. FanDuel Sportsbook makes every effort to ensure that no errors are made in prices offered or Bets accepted. However, human and/or systems’ error may occasionally result in errors.

1. FanDuel Sportsbook reserves the right to correct any obvious errors and to void any Bets placed where such errors have occurred in accordance with this Section. We will provide you with the reasons for any adjustments that we make to your Account balance.

2. In the case of any blatant errors in prices transmitted (including for example where the price being displayed is materially different from those available in the general market or the price is clearly incorrect, depending on all of the circumstances) or if the odds, payout odds or prices of a Bet change prior to our confirmation the Bet,you will have the option of confirming and settling the Bet at the correct price at the time of acceptance of the Bet by us or withdrawing and receiving a refund of the Bet, unless you have enabled the automatic acceptance of changes in Bets. If a bet is accepted by us on an event where offering a price on the event itself (rather than the price) was in error, the bet will be void and your stake will be returned.

3. Where we suspect that there may be game or system faults that may impact the integrity or fairness of the Services (including, without limitation, in the event of errors relating to the random number generators used in certain of the Services), we may make the applicable Services unavailable until the issue is resolved and will treat you fairly when resolving any transactions or Bets impacted by these faults in accordance with our policies and procedures. We will respond to any service interruption relating to a game in a way that does not disadvantage players, including, without limitation, by restoring the game to its pre-failure state, if possible. If the game cannot be continued after the issue, we will pay any amounts that you won up until the time that the issue arose or will cancel the stakes and wins coming from the applicable game and restore your account balance to its position prior to the start of the game, whichever is the better outcome for you.

4. Should funds be credited to a customer’s Account in error, it is the customer’s responsibility to notify us of the error without delay. Any winnings subsequent to the error and prior to the notification to us, whether linked to the error or not, shall be deemed invalid and returned to, or otherwise be reclaimable by, FC.

5. Any monies which are credited to your Account, or paid to you as a result of an error shall be deemed, pending resolution under Clause 14.1.1 to be held by you on trust for us and shall be immediately repaid to us when a demand for payment is made by us to you. Where such circumstances exist, if you have funds in your Account we may reclaim these funds from your Account pursuant to Section 16.2. We agree that we shall use reasonable efforts to detect any errors and inform you of any such errors relating to you, your engagement with us, or your Account, as soon as reasonably practicable.

6. As soon as you suspect or become aware of an error you shall:

1. Immediately cease play; and

2. Inform us as soon as reasonably practicable of any such error or suspected error.

7. Where you have used funds which have been credited to your Account or awarded to you as a result of an error to place subsequent bets or play games, we may cancel such bets or withhold any winnings which you may have won with such monies, and if we have paid out on any such bets or gaming activities, such amounts shall be deemed to be held by you on trust for us and shall be immediately repaid to us when a demand for payment is made by us to you.

8. If you are incorrectly awarded any winnings as a result of (a) any human error; or (b) any bug, defect or error in the Software; or (c) the failure of the relevant games product or the Software to operate in accordance with the rules of the relevant game, then FanDuel Casino will not be liable to pay you any such winnings and you agree to refund any such winnings that may have been paid to you as a result of such error or mistake.

9. By using our Services, you understand that we reserve the right to change or remove any of these Services at any time.

15. Cancellation of Deposits and the Services

1. You hereby agree, warrant and represent that no cancelation of deposits will be made relating to your Account without our consent. In the event of any of the foregoing occurring, you agree to indemnify us and hold us harmless against any costs, claims, damages and expenses arising in connection therewith and to refund and compensate us for any losses we would otherwise incur arising from such actions including, without limitation, any expenses incurred by us in the process of recovering such amounts.

2. Cancellation – We may restrict your access to the Services, suspend or terminate your Account, withdraw your offers for bets, void any bets outstanding to your Account, cancel any unmatched Bets or cancel and void any outstanding or matched Bets in our absolute discretion without cause at any time including, without limitation, if:

1. There is a technological failure;

2. We suspect that you are engaging in illegal or fraudulent activity;

3. We suspect that you have (or may have) breached any part of these Terms;

4. We suspect you are acting in a manner that is detrimental to the conduct of our business or which may result in legal liability for you, us or third parties;

5. We suspect that your Account’s usage could represent ‘business usage’ (‘business usage’ includes any use by a betting operator or any use by an individual or organization supplying data or services to a betting operator);

6. We suspect that you may be having difficulties obtaining credit; or

7. We have the right to do so as set out in elsewhere in these Terms or any of our other policies.

In relation to any cancelled or void Bets, we reserve the right to hold any money in your Account relating to these Bets to be paid to us or, if there are insufficient funds in your Account, demand that you pay us the relevant outstanding amount relating to these Bets.

16. Void Bets & Right of Set-Off

1. FC may be required by law to conduct certain checks on customers or those applying to open a new Account. Where we are required by law or otherwise determine to close an Account for a breach of these Terms, your attention is brought to the following terms:

1. All previous Bets will be voidable at the option of FC and we will return the balance of your Account minus any amounts that are owned to us at the time of such closure; and

2. Subject to Section 17.1, any stakes for Bets made but for which the event is not yet completed will be returned to you other than in the event of any amounts owed to us at that time of such closure.

2. FC may at any time set off any amount on deposit in your Account against any amounts owed by you to FanDuel Casino or FanDuel Sportsbook.

17. Fraud

1. FC reserves the right to seek criminal or other sanctions against you if we suspect you have engaged in fraudulent, dishonest or criminal acts and we will disclose such information to the relevant authorities or other relevant third parties (for example, payment service providers) as may be necessary in this regard.

2. FC reserves the right to suspend or terminate any Account it believes to be involved in fraud, money laundering or any other form of illegal or suspicious activities and to report such details as it reasonably considers are necessary to relevant authorities.

3. You undertake that all money that you deposit in your Account is untainted with any illegality and, in particular, does not originate from any illegal activity or source.

18. Responsible Gambling

1. Enjoy legal online gaming and sports betting in Ontario responsibly and sensibly. At FanDuel Sportsbook and FanDuel Casino, we offer a range of different options that can be used to manage your gaming activity at any time. This includes tools which allow you to limit the amount you can deposit or wager, time limits to help you control how much time you spend gaming or the option to exclude yourself from gaming for a period of time. All mentioned limits can be set in the various sections below when logged in. 

19. Dormant and Non-Depositing Accounts, Charges and Statements of Account Activity

1. Dormant and Non-Depositing Accounts.

1. Accounts shall be deemed “Dormant” in the event that the account holder does not log in within a thirty-six (36)-month period. If your Account becomes dormant, it will be temporarily frozen so that it is unavailable for log on or use by you. You will also be opted out of all bonuses in accordance with the applicable bonus terms and conditions. We will use reasonable efforts to inform you of any funds remaining in your dormant account. In accordance with applicable regulations, unclaimed balances in Dormant accounts will be forfeited.

2. All bonuses will be forfeited from any Account to which a deposit has not been made within sixty (60) days of establishing such Account.

2. Charges.

1. FC will not charge you for the deposit and withdrawal of funds to or from your Account in the normal course of events. However, some charges may apply in some cases to reflect the cost incurred by FC as a result of processing excessive transactions. Please note that if you become eligible to incur additional deposit and withdrawal charges, we will contact you before any charges are incurred.

3. Statements of Account Activity.

1. You can consult the “Account History” page to review all monetary transactions on your Account for the immediately preceding twenty-four (24) months. You may request and receive a statement of activity related to the last twenty-four (24) months of activity on your Account at any time by visiting the My Account page of the Services. If you require a statement of activity relating to your activity over the past twenty-four (24) months, please contact Customer Service with your request.

20. Closure of Accounts

1. Please contact our Customer Service if you wish to close your Account.

2. After your Account has been closed, it will remain closed unless and until you ask for it to be re-opened.However, we may refuse to re-open your Account in certain circumstances (including, without limitation, where a permanent exclusion or self-exclusion has been applied to your Account pursuant to our responsible gambling practices – see Section 18 above).

3. Account holders who wish to recover funds held in a closed, locked or excluded Account are also advised to contact Customer Service.

5. Subject to applicable law, your sole remedy in the event of termination of your Account by us for any reason shall be the reimbursement of any undisputed Account balance you may then have (and we shall have no further liability to you whatsoever).

21. Software and Downloads, Location Services and SMS Service Alerts

1. Software and Downloads. For certain of our Services, it may be necessary to download or otherwise use certain software, including software provided by third parties.

2. Location Services. In this Section 21.2, “Cellular Provider” means cellular provider that you use to access the Services or play the games or make sports wagers. By accepting the Terms you are providing permission to FC to obtain your location using your cell phone. It is necessary for FC to collect this information in order to validate that you are located within the legal gaming area of the Province of Ontario and to allow you to access the Services, play the games and place sports wagers. You are also consenting to FC retaining your location data for ten (10) years before deleting it. The Services use location data. By using the Services, you allow your wireless carrier to share your location with others. There is no representation, warranty or guarantee of accuracy, completeness or timeliness of any location data, product, or service. The Services were not developed by a Cellular Provider. If you use the Services, it may require your Cellular Provider to disclose your customer information, including, without limitation, location information, to FC or a third party. By providing your consent, you authorize your Cellular Provider to disclose your information to FC and to third parties fin order to enable this application. See our Privacy Policy for more information about how FC will collect, access, use, and disclose your information. You acknowledge and agree that: (1) your relationship with FC is separate from your relationship with your Cellular Provider; (2) Your Cellular Provider is not responsible for the Services; and (3) you will hold harmless your Cellular Provider and its subsidiaries, affiliates, officers, employees, agents, successors, and assigns from any judgments, claims, actions, losses, liabilities, or expenses arising from or attributable to the Services or the acts or omissions of FC.

3. SMS Service Alerts.

1. To confirm that you opt-in to location data being used to validate your location (“Location Services”), you must provide a valid cell phone number on registration. You will not be able to access the games or sports wagering menus on the Services unless you have opted into location verification. In order to receive this opt-in text message, you must have a supported carrier. If you opt out of Location Services, you will no longer be able to access the Services or the games or sports wagering menus as FC will no longer be able to verify that you are physically located in the Province of Ontario. For further details regarding location or SMS services, please contact Customer Service.

2. If you wish to enable two-factor authentication on your Account in order to log in to the Websites or Betting Apps, you may do so in your Account settings (“Two-Factor Authentication”). When Two-Factor Authentication is enabled, FC will send a randomly generated code via text message to your registered cell phone number each time your Account username and password are correctly entered. You must enter this code on the Websites or Betting Apps in order to successfully access the Services or the games or sports wagering menus. In order to opt in to Two-Factor Authentication you must have a supported carrier. Should you wish to opt-out of Two-Factor Authentication, you can do so at any point by responding “STOP” to the original opt-in text message or by texting “STOP” to the short code.

3. Supported carriers for Location Services and Two-Factor Authentication include major Canadian carriers. Please check with your carrier for eligibility.Message and data rates may apply; please check with your carrier for further details.

22. App Updates & Upgrades

You acknowledge that FD may from time-to-time issue updated or upgraded versions of the Betting Apps, and may (subject to your device settings) automatically electronically update or upgrade the version of the Betting Apps that you are then currently using on your Betting Apps. You consent to receive updates or upgrades to the Betting Apps automatically without providing further consent each time. The Betting Apps (including any updates or upgrades) may: (i) cause your device to automatically communicate with our servers to deliver the functionality described in the Betting Apps description or through new features as they are introduced, and to record usage metrics; (ii) affect preferences or data stored on your device; and (iii) collect personal information as set out in our Privacy Policy, including for the purposes of confirming your location and eligibility to use the services. We are not responsible if an update or upgrade affects how the Betting Apps works if this is caused by your own equipment or device not supporting the update or upgrade. You can withdraw consent at any time by uninstalling the Betting Apps or by contacting [Customer Service].

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Created by potrace 1.15, written by Peter Selinger 2001-2017